Order FAQs (13)

How can I change my order address?

Created by Alexander Watkin, Modified on Thu, 27 Nov, 2025 at 12:46 PM by Alexander Watkin
How can I check if something is missing from my order?

Created by Alexander Watkin, Modified on Tue, 2 Dec, 2025 at 4:07 PM by Alexander Watkin
My order hasn't arrived, where is it?

Created by Alexander Watkin, Modified on Tue, 9 Dec, 2025 at 11:28 AM by Alexander Watkin
Where is my Ultimate/Upgraded pack content?

Created by Alexander Watkin, Modified on Tue, 2 Dec, 2025 at 4:08 PM by Alexander Watkin
How can I edit my order before shipping?

Created by Alexander Watkin, Modified on Wed, 14 Jan at 2:05 PM by Alexander Watkin
Discounts

Created by Alexander Watkin, Modified on Fri, 5 Dec, 2025 at 4:02 PM by Alexander Watkin
What packaging is my order delivered in?

Created by Alexander Watkin, Modified on Tue, 9 Dec, 2025 at 11:21 AM by Alexander Watkin
Royal Mail tracker showing as 'we're expecting it' - what does this mean?

Created by Alexander Watkin, Modified on Tue, 9 Dec, 2025 at 11:48 AM by Alexander Watkin
What is your shipping process?

Created by Alexander Watkin, Modified on Tue, 9 Dec, 2025 at 12:16 PM by Alexander Watkin
No oder confirmation - has it been despatched?

Created by Alexander Watkin, Modified on Tue, 16 Dec, 2025 at 10:28 AM by Alexander Watkin